There was a lot riding on the seven-inch pole-dancing doll. Tickle-Me Elmo made for another pressure point.

In fact, with eight worldwide locations, six time zones, and roughly fifty people involved, IDEO’s Global Chain Reaction looked more like a blueprint for possible points of failure than a functioning Rube Goldberg machine designed to run sequentially across three continents.

 

Even Jon Kaplan, the IDEO veteran behind the effort, had moments of doubt. But more than that, he had moments of disbelief: How could someone actually come up with that!? How could someone actually engineer a pole-dancing doll to spin around in silver garland, knock down a Phillippe Starck juicer, trigger a Gaussian gun, and topple a Tickle-Me Elmo, plastic eyes first, onto a computer mouse that then prints a document in Shanghai? All told, there were about ten other machine-based vignettes that lasted almost 20 minutes and spanned day and night, thanks to the fifteen-hour time difference between offices.

Unlike many Rube Goldberg machines, the goal wasn’t to turn on the lights or pour a glass of milk. Instead, Jon wanted to get people psyched about IDEO’s engineering capabilities and to broadcast the distributed contraption live for all to see. Of course, getting a hot dog in the Chicago office to dial a cell phone in Palo Alto for the sole purpose of pumping helium into a bucket of soap and water for a three-foot cylinder of bubbles did plenty to get people excited. When the Chicago team added flames to the mix, Jon didn’t flinch.

“I sent out rules and people either ignored them or followed them. The sense of humor part was great. Munich emailed early on and said, These rules are there for breaking, right?”


The San Francisco office waits patiently for the New York office to knock on their door


The New York office logs on


Elmo in Palo Alto sends a print to Shanghai


Munich maps out their multi-floor Rube Goldberg


The Boston team gets their machine ready amongst scenes of local history

49 Comments:

  1. dan

    29/10/2008 at 1:36 pm // Permalink

    This is fantastic. I can only imagine the discussions and experiments going on within and between each group. How much time was allowed for building and preparing each set of contraptions? Also very curious about how detailed the ‘rules’ were. Pretty loose, or did you have to spell some things out, like ‘No flamethrowers please, Mary’s eyebrows still haven’t grown back from last years adventure’..?

  2. rube

    29/10/2008 at 10:33 pm // Permalink

    this is fucking awesome, you really outdid yourselves

  3. chris

    30/10/2008 at 7:36 am // Permalink

    Wow!

    What a fantastic idea. Congrats on working out so well!

  4. Jon K.

    30/10/2008 at 1:48 pm // Permalink

    Dan – Glad you enjoyed it – it was really fun to do.

    I first announced the event to the IDEO community about six weeks in advance and gave everyone two weeks to form their teams and two weeks to agree on the transitions between teams. Some teams started brainstorming their contraptions right away, but, as with many things, most of the details were worked out and building happened during the last week or so.

    I was pretty clear with the rules, specifying things like: no live animals, use the items in the kit I provided (red IDEO ball, marbles, glockenspiel, and pinwheel), make noise, no human intervention, nothing dangerous (no explosions, flaming projectiles, falling anvils, etc.). In typical IDEO fashion, teams elected to follow or ignore the rules as they saw fit, which made the whole thing that much more entertaining.

  5. Ryan Moede

    31/10/2008 at 6:15 am // Permalink

    Incredible!

  6. Marcel

    02/11/2008 at 5:43 am // Permalink

    Wow, this is just great! Congratulations! Marcel

  7. diego soroa

    10/11/2008 at 8:08 am // Permalink

    ¡ ¡ ¡ ¡ ja ja ja ja ! ! ! !

  8. jarid

    14/11/2008 at 12:43 pm // Permalink

    Two guys from Ideo came to Wentworth and talked about the company, any one the works their is fucking lucky

  9. pascal

    16/11/2008 at 8:59 pm // Permalink

    Cool,wow…….

  10. Lori

    17/11/2008 at 9:33 am // Permalink

    Wow I am absolutely speechless. Now that is teamwork at it’s finest.

  11. Dan

    17/11/2008 at 4:02 pm // Permalink

    Terrific machine, I’ve always loved these things. This took it one step further with the use of faxes, telephones, etc. and really ties in the global aspect of today. Looks like a great place to work!

  12. Nino Harris

    22/11/2008 at 3:06 am // Permalink

    That has just made me speechless too. Just wow.
    That MUST of been fun to do.

  13. Erik

    02/12/2008 at 2:28 pm // Permalink

    I don’t get it. Can I say that or are the comments section just for back patting and scratching? I’m mean if Ideo helped some 5th grade students from different parts of the world on a project like this, then it would be one thing but what was the challenge here? Are there people unaware that we’re globally connected or confused whether such a string of tasks could work or was this just a creative exercise in engineering? I thought the latter is what Ideo employees engaged in everyday and that their calling cards were their past projects. It just seems a bit odd and the enthusiasm a bit forced. I know that some will think I’m a curmudgeon but those are my honest comments.

  14. Philipp

    03/12/2008 at 5:00 am // Permalink

    Hi Erik,
    I’m from the IDEO Munich office and just read your post. I see your point – but please don’t overestimated what this is all about. I’ve been on the call when the idea was first raised in summer by John, I’ve been part of the local brainstormings and planning – and was the cable guy on the Munich part when it actually happened. This project was all about having fun together (with all offices) and just about doing it. It was not about being professional (hey, look at some of the filming – really bad ;-) or solving exceptional technical problems (this was on top of the current projects for clients – which always have a higher priority). It was all about failure, breaking rules and having fun – and doing something that was not done before. And, believe me, the enthusiasm was not forced at all – in fact we had a great party afterwards…
    Best,
    /philipp

  15. Lisa

    28/01/2009 at 6:25 am // Permalink

    I think Philipp is right in response to Erik’s comment. I think it is important for a company to be able to take a time-out and just enjoy themselves, and even better that they got a sense of achievement through it.

    I think that IDEO has already been established to be a company with high professionalism and is dedicated to designing solutions to user challenges. And I think this exercise just shows that IDEO can be all of the above and be down to earth people at the same time.

    Lisa (btw I’m not an IDEO employee)

  16. Chris

    11/02/2009 at 10:08 am // Permalink

    Oh no! Where has the video gone? I was told it was great and really wanted to see it…

  17. Gentry

    11/02/2009 at 10:10 am // Permalink

    not to worry – it’s at the top of the page. maybe reload?

  18. Joss Wickson

    03/03/2009 at 9:38 am // Permalink

    Amazing, I am absolutly speechless. Well done all involved, and what a tremendous team effort!

  19. kim

    05/03/2009 at 9:56 am // Permalink

    awesome!

  20. Sky

    07/10/2009 at 6:44 am // Permalink

    Ingenious!

Trackbacks
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